Field Service Engineer
Job Reference: FJ-wdv3c
Engineering Rotherham, South Yorkshire £35000 – £40000 per annum Benefits: Company car, 25 days holiday, healthcare Permanent
HRGO Recruitment are recruiting on behalf of a well-established international engineering organisation for an experienced Field Service Engineer to join their UK Service Team. This is an excellent opportunity for a multi-disciplined engineer with strong electrical, electronic and mechanical fault-finding experience to join a specialist technical business.
The successful candidate will be responsible for installing, commissioning, servicing, calibrating and repairing specialist metallographic and material-testing equipment. The role will involve regular travel to customer sites throughout the UK and ROI, with workshop support in Rotherham and occasional international travel.
Employee Benefits:
- Competitive salary, negotiable depending on experience and qualifications
- Company service vehicle
- 25 days annual leave plus Bank Holidays
- Company mobile phone and laptop
- Tools and equipment provided
- Company expenses account
- Pension following qualifying period
- Private healthcare following qualifying period
- Initial and ongoing technical training
- Opportunities for international travel
- Long-term career development opportunities
Roles & Responsibilities:
- Travel regularly to customer sites throughout the UK and ROI
- Install and commission specialist equipment
- Service, calibrate and repair specialist equipment
- Carry out preventative maintenance and breakdown repairs
- Complete equipment upgrades, retrofits and modifications
- Diagnose mechanical, electrical and electronic faults
- Fault-find across electromechanical, hydraulic and pneumatic systems
- Provide technical support to customers by telephone and email
- Provide professional technical support and advice on-site
- Maintain strong and professional customer relationships
- Complete accurate service records and field service reports
- Use the company ERP system to maintain customer and service information
- Maintain appropriate spare parts, tools and equipment
- Liaise with the Sales Team regarding customer requirements
- Identify opportunities for maintenance, calibration and equipment upgrades
- Work closely with the Service Administrator to coordinate customer visits
- Support new product development and technical projects
- Work collaboratively with the UK and wider international Service Teams
- Participate in technical training and knowledge-sharing activities
- Travel internationally when required for training and company activities
About You:
- Proven experience working as a Field Service Engineer or in a similar technical engineering role – essential
- ONC/HNC or equivalent qualification in electrical, electronic, mechanical or related engineering
- Previous experience working with electromechanical equipment
- Strong electrical and electronic fault-finding skills
- Good mechanical engineering knowledge
- Knowledge of pneumatics and hydraulics is desirable
- Ability to read and interpret electrical schematics and wiring diagrams
- Strong practical fault-finding and diagnostic abilitiesExperience with calibration, preventative maintenance, installation or commissioning is advantageous
- Good computer literacy and experience using Microsoft Office
- ERP, database or service-management system experience is desirable
- Strong communication and customer service skills
- Organised, self-motivated and able to work independently
- Professional and confident when dealing with customers
- Flexible and willing to travel extensively throughout the UK
- Full UK driving licence – essential
Contact us:
- Email: info@hrgo.co.uk
- Call: 01233 722 401
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