Senior Programme Manager

The Senior Programme Manager leads strategic software and systems-led programmes supporting the growth of our wholesale product portfolio. This role requires a strong background in software/application delivery (SDLC, release management, engineering-led delivery) alongside deep knowledge of wholesale FTTP and Ethernet products.

The role carries direct line management responsibility for a team of project/programme managers and acts as a trusted delivery partner to senior leadership, providing prioritisation support and proactive management of programme risks and outcomes.

Key Accountabilities

• Lead end-to-end delivery of strategic software delivery programmes across the wholesale product portfolio.
• Lead, manage and develop a team of project/programme managers, including performance management and coaching.
• Act as subject matter expert for wholesale FTTP and Ethernet products.
• Manage programme plans, milestones, dependencies and risks across multiple workstreams.
• Work with Product, Engineering, Network, Operations and Commercial teams to plan software releases.
• Provide clear programme reporting and decision support to senior stakeholders.
• Drive continuous improvement in software delivery methods and operational readiness.

Skills, Knowledge & Experience

• Significant programme management experience delivering software/application delivery programmes (SDLC, release management) within telecoms or connectivity environments — not primarily network build or infrastructure rollout.
• Demonstrable experience leading and line-managing teams of project/programme managers, including performance management and development.
• Strong technical and commercial understanding of wholesale FTTP and Ethernet products.
• Strong stakeholder management and executive communication skills.
• Experience within a wholesale network operator or fibre infrastructure business.
• Knowledge of OSS/BSS platforms and order-to-activation systems.

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