A leading international professional services firm is looking for a Senior CRM Systems Executive to support the effective use and development of its CRM and e-marketing systems.
Working within the Client Data & Systems team, the role will:
- Administer and maintain the InterAction CRM, including access, data quality, archiving, folders and integrations.
- Support CRM data quality and help drive best-practice adoption across the organisation.
- Manage campaigns, mailings, complex searches and reporting.
- Act as a trusted advisor to marketing, business development teams, partners and fee earners.
- Deliver CRM training and create user guidance.
- Lead smaller projects and support wider CRM initiatives, including a major cloud upgrade.
- Work closely with IT to resolve technical issues and improve system performance.
The ideal candidate will have CRM or marketing systems experience within a professional services environment, with experience administering CRM and/or e-marketing platforms. InterAction and Vuture experience would be advantageous.
They will be highly organised, commercially minded and detail-focused, with strong communication skills and the ability to manage competing priorities in a fast-paced environment. A collaborative, proactive approach and confidence working with senior stakeholders are essential.
Hybrid working: typically 60% office / 40% remote, subject to role requirements and manager approval.
This is a maternity-cover fixed-term contract.
#J-18808-Ljbffr…