1st Line IT Support Engineer – Windows & Office 365

Draper Tools in Chandlers Ford, Hampshire, is recruiting a full-time Technical Support Engineer (1st Line). You will be the first point of contact for IT issues, handling tickets with a strong customer-service focus and guiding users through solutions, both in-house and for an MSP environment.

The role offers a clear path toward a 2nd Line position, requires at least 18 months’ 1st-line experience, and includes benefits such as a pension, private health scheme and staff discounts.

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