Assistant Sales Manager

Overview

In this role you will help lead the Sales team at Gibbs Gillespie, an established estate agency with a network of offices across London and the Home Counties. You will focus on valuations, securing new business and delivering excellent customer care to vendors and buyers. You’ll work closely with the Sales Manager to drive targets while coaching staff and maintaining market knowledge. This is a people-facing, growth-minded position in a collaborative, client-focused firm.

Pay / Benefits

• Employee assistance programme with virtual GP
• Retail discounts
• Regular awards and incentives for Top Achievers
• Generous holiday allowance with service-based increases
• Excellent parental leave and fertility policy
• Structured training and support

Responsibilities

• Assist in leading the Sales team alongside the Sales Manager
• Conduct residential property valuations
• Ensure high-quality customer care and services
• Meet and exceed sales targets
• Schedule and conduct viewing appointments and secure new business
• Comply with all legal obligations
• Maintain up-to-date knowledge of the property market and company services
• Lead morning meetings and monthly 1-2-1s with staff
• Oversee staff training and development
• Manage overall success of the Sales team

Key requirements

• Experience in residential sales with a proven track record in securing new business
• Line management experience
• Listing and valuation experience
• Strong negotiation skills
• High level of customer service
• Good telephone manner and positive attitude
• Tenacity and self-starter mindset
• Ability to build trusted relationships at all levels
• Willingness to adapt to change
• Full UK driving license

• strong communication
• tenacity
• customer focus
• Valuation
• Listing experience
• Negotiation

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