Overview
In this role you will lead end-to-end technical architecture across multiple service towers and steer a multi-phase transformation. You will chair governance, align cloud, security, data, and SRE with business goals, and manage a cross-geo delivery model. You’ll build a road map, drive cost and ROI improvements, and implement cross-tower automation. This position offers the chance to shape a large-scale, enterprise transformation with executive visibility and a focus on engineering excellence.
Responsibilities
- Define and own end-to-end technical architecture across six service towers
- Lead the Stabilise, Optimise, Transform transformation programme with timelines and risks
- Make architectural decisions across IAM, Cloud, SRE, Network, Data, and Security
- Chair Architecture & Engineering Governance board and provide technical assurance
- Own programme roadmap, resource plan, and financial model including ROI
- Drive stakeholder management across clients, retained org, and offshore teams
- Define automation strategy and prioritise cross-tower automation
- Establish SLA/KPI frameworks and performance dashboards
- Lead offshore migration strategy and knowledge transfer
- Manage risks, issues, and escalations; drive resolutions
- Chair weekly steering committees and present to C-level stakeholders
- Drive vendor/tool selection and standardisation across the programme
- Build and lead high-performing distributed teams and foster engineering excellence
- Define the continuous improvement factory model to sustain transformation
Key requirements
- Broad and deep technical knowledge across infrastructure, cloud, networking, security, IAM, SRE, and data engineering
- Expert-level understanding of IaC, CI/CD, DevSecOps, GitOps, and platform engineering
- TOGAF, cloud-native patterns, microservices, event-driven design
- Enterprise-scale cloud platform experience (AWS, Azure, GCP)
- SRE principles including SLI/SLO, observability, chaos engineering
- IAM/security architecture including Zero Trust, RBAC/ABAC, PAM and compliance frameworks
- Program management methodologies: SAFe, LeSS, waterfall, hybrid
- Financial modelling: FinOps, TCO, ROI, business cases
- Tooling: ITSM (ServiceNow), Grafana/ELK/Datadog/Dynatrace, Ansible/Terraform
- Programme delivery leadership and executive stakeholder engagement
- Bachelor’s degree; Master’s preferred; Architecture & PM certifications
- Exceptional leadership presence with C-level credibility
- Strong stakeholder management across multi-party ecosystems
- Strategic thinking translating business objectives into roadmaps
- IaC, CI/CD, DevSecOps, GitOps
- Platform engineering
- TOGAF and cloud architecture patterns
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