Director of Support Engineering for Developer-first SaaS

Sanity is seeking an experienced engineering leader to manage the Support Engineering function end-to-end. You will lead a globally distributed team that helps developers and enterprise customers unlock the full power of Sanity’s platform, while feeding insights back into product and engineering.

As Director of Support Engineering, you will own people, processes, tooling, and metrics, partner with Engineering, Product and Customer Success, and drive customer empathy and engineering excellence

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