Head of Customer Success — Data-Driven, Scale-Up, Hybrid + Bonus

Company: SF Partners
Apply for the Head of Customer Success — Data-Driven, Scale-Up, Hybrid + Bonus
Location: Birmingham
Job Description:

SF Partners in Birmingham is seeking a Head of Customer Success to lead data-driven decisions that enhance customer satisfaction. You will own the customer journey, collaborate across sales, marketing, operations, technology and product to embed automation, and build a scalable customer success strategy in a rapidly growing tech-focused business.

The role offers long-term hybrid working, a bonus scheme, progression opportunities and an attractive salary band (£80,000-£90,000) with additional

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Posted: September 21st, 2026