Head of Consumer Duty & Regulatory Governance

Motability Operations is seeking a senior regulatory professional to lead Consumer Duty, Responsible Lending and Product Governance. You will coordinate across Legal & Compliance, Risk, Customer Insight, Operations and Technology to evidence good customer outcomes and drive actionable regulatory compliance.

You will translate FCA requirements into practical, proportionate frameworks, work with senior stakeholders, and influence cross‑business decisions to embed customer outcomes in governance

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