Salary: A GBP 40,000 : A GBP 45,000 +
Location: Sheffield
Are you a natural leader who thrives in a busy, customer:focused environment?
This is your opportunity to take full ownership of daily operations at a leading leisure and hospitality destination, ensuring every guest experience is outstanding, and every team member is empowered to shine.
Role
- Lead daily site operations to the highest standards, ensuring smooth, safe, and efficient performance across all departments.
- Keep wage budgets and financial targets on track, driving strong commercial results.
- Maintain outstanding service and operational consistency through effective people leadership and attention to detail.
- Coach, mentor, and develop your crew, building an engaged, capable, and motivated team.
- Collaborate across departments to achieve key performance goals and deliver exceptional guest satisfaction.
- Monitor health, safety, and food standards to ensure full compliance and protect the venues reputation.
- Proactively identify new revenue streams and opportunities for improvement.
- Promote an inclusive, supportive, and high:performance working culture where every team member feels valued.
What they want
- Proven leadership experience within leisure, hospitality, or a busy service:led environment.
- A hands:on operator who leads by example and stays calm under pressure.
- Strong communication skills with a flexible leadership style that motivates people at every level.
- Commercially aware and confident managing budgets and performance targets.
- Organised, proactive, and able to balance long:term planning with day:to:day priorities.
- Knowledge of Health and Safety, Food, and Consumer legislation.
- A genuine passion for people, service, and creating exceptional guest experiences.
NB: This is a Full:time position with flexibility required to work evenings and weekends (typically one in three weekends off).
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