Senior CRM Product Manager – Dynamics 365 & Adoption Leader

BDO seeks a Senior CRM Product Manager to lead the day-to-day product direction of the firm’s Microsoft Dynamics 365 CRM platform, driving adoption, data discipline, and commercial value. You will run monthly performance cycles, deliver a BAU pack to stakeholders, and shape the CRM roadmap with cross-functional teams across Sales & Marketing and Data Office.

You will own governance, partner with the D365 Tech Lead on releases, and lead a Business Operations function focused on continuous

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