Assistant Store Manager – Edinburgh St James

Are you a true beauty and wellbeing enthusiast? Great at coaching people? Ready for a role that mixes shop floor work and team coaching? You might be exactly who we’re looking for.

Share your talents

• Partner with your Store Manager – work together on rota planning, sales strategies, and plans to make colleagues and customers even happier.
• Be the product expert – handle complex customer questions, demonstrate products like a pro, and embody our signature Feel Good Experience.
• Own the operations side – take care of rota management, inventory, cash handling, and all essential back-office work that keeps the store running smoothly.
• Develop your team and make targets fun – you’re great at coaching, know exactly what to say to help people grow, and you turn sales into a game everyone wants to play.
• Be a brand ambassador – you look polished and professional, and pay attention to every detail that matters for a luxury boutique.

Bring all of you

• Similar level of experience in retail or customer service.
• Can’t imagine being behind a desk all day.
• You get a genuine kick out of retail – the rush, the variety, the puzzle-solving.
• Are results driven, always looking for your next win and you naturally turn conversations into purchases.
• Have strong people skills and easily adapt to different personalities – you know how to inspire your team, collaborate with your Store Manager, and connect with customers (whether they’re chatty or more reserved).
• You’re available to work during opening hours, which include evenings and weekends.

Benefits of working at Rituals

• Rituals Root camp: our extensive onboarding programme where we teach you everything about our brand and your role with us.
• Our famous, monthly Kick-Off (we ALL look forward to) where we check out new products, have workshops, evaluate numbers and make plans for the month ahead. Trust us, you’ll love it.
• Potential monthly bonus of 12% on top of your gross salary, when shop targets are met (applies to contracts of 16+ hours).
• Employee discounts, goodie bags, various wellbeing perks, and access to special events like our Rituals Live Event and the Global Rituals Brand Show.
• All the growth opportunities. Think leadership programmes, our learning platform (called The Book of Rituals) and coaching on the job

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