Strategic Customer Success Lead – Life Sciences Software

Company: Sapio Sciences
Apply for the Strategic Customer Success Lead – Life Sciences Software
Location: Southampton
Job Description:

Sapio Sciences in Southampton is seeking an experienced Customer Success Manager to build trusted relationships, drive adoption of our lab informatics platform, and deliver measurable value for life-sciences clients. You’ll work with customers and internal teams to anticipate needs, map success plans, and ensure long-term satisfaction.

You will guide onboarding, monitor health metrics, develop account plans with the Commercial team, and identify new value opportunities.

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Posted: September 21st, 2026