Delivery Lead

Company: People's Partnership
Apply for the Delivery Lead
Location: Crawley
Job Description:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone’s a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What You’ll Be Doing

We are seeking an experienced Agile Delivery Lead/Scrum Master to drive high-performing teams, champion Agile best practices, and ensure the successful delivery of quality products and services that align with business objectives.

Key Responsibilities:

  • Lead, coach and mentor Agile teams, fostering a collaborative culture focused on continuous improvement, delivery excellence and high-quality outcomes.
  • Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews and Retrospectives, ensuring they are effective, engaging and outcome-driven.
  • Partner closely with Product Owners to prioritise and refine product backlogs, ensuring delivery remains aligned to business goals, customer needs and strategic priorities.
  • Remove delivery impediments, proactively manage risks, dependencies and issues, and maintain delivery roadmaps, plans and dashboards to support successful outcomes.
  • Build strong relationships with technical teams, business stakeholders and external partners, promoting transparency, effective communication and informed decision-making.
  • Drive the evolution of Agile, Delivery and Release Management practices across the organisation, supporting wider Agile adoption and the development of consistent delivery standards, roadmaps and best practices.

What We’re Looking For

  • Strong understanding of agile delivery frameworks (Scrum, Kanban)
  • Strong understanding and experience of delivery within an agreed SDLC
  • Experience of coordinating and delivering iterative work packages through environments, into production and change support
  • Effective communication skills, both written and verbal.
  • Ability to work well in high-pressure situations. A clear and distinct leadership style focused on efficient problem-solving.
  • Relevant experience of common management and reporting toolsets such as DevOps, confluence and JIRA.
  • Experience developing, implementing, and tracking metrics that can be used to measure and improve quality and productivity.
  • A certified Scrum Professional or similar qualification

Disability Statement

People’s Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People’s Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

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Posted: September 21st, 2026