2nd Line IT Support Engineer – Endpoints & M365

OCU Group in Preston, Lancashire, is seeking a Service Desk Engineer to deliver reliable 2nd line IT support across the business. You will work with 1st line, Digital Engineering, Workplace Services, and third-party providers to resolve incidents and support end-user devices and services.

You will diagnose complex issues, contribute to knowledge management, and participate in major incident response activities to keep colleagues productive and secure.

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