Senior AV Field Engineer — Complex Faults & Tech Leadership

Alecto Recruitment is seeking a Senior AV Service Engineer to own complex AV/VC/UC faults, work across field service engagements in London, and provide remote support when needed. This senior role sits within an established service team and acts as an escalation point for other engineers.

You’ll mentor peers, support Microsoft Teams Rooms, Zoom Rooms, Crestron, Dante and related AV systems, and ensure accurate documentation, SLAs and customer communication.

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