Field Service Engineer (Service & Repair) – London & M25

Responsibilities

• Carry out servicing, commissioning, fault finding and repairs on pumps and pressurised systems across domestic and commercial customer sites.
• Support the installation and commissioning of pumps and pressurised systems.
• Carry out site surveys and provide accurate technical information and recommendations to the office team.
• Maintain accurate customer, asset and contract information using company systems and mobile devices.
• Ensure all work is completed in accordance with Health & Safety procedures, Risk Assessments and Method Statements.
• Complete all required service documentation and reports accurately and on time.
• Deliver excellent customer service and identify opportunities to promote AGM services.
• Provide technical guidance and support to colleagues where required.
• Participate in the out-of-hours on-call rota to provide 24/7 customer support.

Knowledge and Skills

• Experience servicing, commissioning and repairing pumps and pressurised systems.
• Strong fault-finding skills with the ability to diagnose and resolve mechanical issues.
• Full UK Driving Licence.
• Strong customer service and communication skills.
• Organised, self-motivated and able to work independently.
• High attention to detail and commitment to quality.
• Good understanding of Health & Safety requirements within a field service environment.
• Willingness to undertake further technical and Health & Safety training to support ongoing development.

Full Time, 5 days a week or reduced week of 3 full days

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