Strategic Growth Lead

Penrose Health is looking for a senior, hands‑on generalist to build and lead our growth function We have grown significantly over the last decade but historically, much of the work has been relationship‑led and driven by senior leaders. We now want to build something more deliberate, sustainable and scalable and are looking for someone to lead that. As our Strategic Growth Lead, you will help shape how Penrose grows – but you will also personally make it happen. You will work across four main areas:

• Growing patient lists across our existing practices
• Understanding and improving patient retention
• Building relationships with practices considering succession, merger or takeover
• Developing a proactive and credible approach to competitive bids
• Developing Penroses growth strategy and translating it into practical priorities
• Analysing patient registrations, losses and net growth across our practices
• Identifying and testing local, digital and community‑based acquisition opportunities
• Understanding why patients leave and working with operational teams to address avoidable causes
• Identifying practices where partners may be considering retirement or succession
• Building trusted relationships and progressing potential mergers or takeovers
• Developing clear criteria for which formal contract opportunities Penrose should pursue
• Shaping bid strategy, coordinating contributions and improving submission quality
• Building clear reporting, pipelines and operating rhythms
• Using AI and automation to increase the speed, quality and scale of the functions work
• Turning ideas into action and seeing projects through to a measurable outcome, The Growth Strategy Manager will help to drive Penrose Health’s growth strategy, enabling the organisation identify, evaluate, and deliver opportunities that will expand our reach and meet our growth goals.
• Strategy and operations in a startup or scale‑up
• Commercial or growth roles in a multi‑site organisation
• Founder’s associate or chief‑of‑staff roles with genuine delivery ownership
• Healthcare strategy, growth or business development
• Former consultants who have moved into operating roles
• Partnerships or business‑development roles with analytical responsibility
• Corporate development or expansion roles
• Commercial transformation roles
• Entrepreneurial NHS or primary care roles
• Other regulated or stakeholder‑heavy sectors, Strategy and operations in a startup or scale‑up
• Commercial or growth roles in a multi‑site organisation
• Founder’s associate or chief‑of‑staff roles with genuine delivery ownership
• Healthcare strategy, growth or business development
• Former consultants who have moved into operating roles
• Partnerships or business‑development roles with analytical responsibility
• Corporate development or expansion roles
• Commercial transformation roles
• Entrepreneurial NHS or primary care roles
• Other regulated or stakeholder‑heavy sectors
• Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
• Degree‑level education or equivalent professional experience.
• A relevant qualification in business, strategy, marketing, analytics, project management or healthcare may be useful, but should not materially influence selection unless supported by strong practical evidence., Take ownership and create momentum
• Be comfortable with ambiguity
• Work with pace without sacrificing judgement
• Be commercially curious and outcome‑focused
• Remain willing to work at a detailed level
• Be persistent without being overly sales‑led
• Challenge constructively
• Communicate clearly and directly
• Be low‑ego and collaborative
• Know when to act independently and when to escalat
• Be comfortable testing ideas and learning from failure
• Focus on sustainable value rather than visible activity Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.
• We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access. We work closely with NHS partners to deliver a full range of services from routine checks to complex, long‑term care backed by robust systems and a culture of continuous improvement. We’re proud to hold a CQC “Good” rating and consistently receive strong feedback from patients.

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