Anabas is a dynamic National Facilities Management company. Ourfocus lies in supporting corporate office occupiers looking for a greatworkplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Facilities Managerto provide an exceptional client experience through the delivery of theirduties to one of our prestigious clients in the Snowhill areaof Birmingham. You will be in a client facing role andrequired to provide a 5-star customer experience.
As the Facilities Manager you will be the first point of contact thatthe client has with Anabas.It is critical that the job holderdemonstrates professionalism, ownership, and responsibility for attending tothe client’s needs on site and where they are unable to do so, escalating in aswift and speedy manner to the appropriate personnel within Anabas to quicklysatisfy the needs of the client. You will have total responsibility forthe service delivery of facilities management on site.
Your responsibilities will include:
- Management ofAnabas staff on site.
- Monitor andcoordinate the supplier team.
- Identify areas ofimprovement in delivery of the services and processes; implementing changeas required.
- Ensure customerservice is at the heart of the way the FM services are delivered
- Work closely withthe on-site teams to ensure all aspects of performance targets are met andall works are carried out effectively, efficiently, and in a safe manner.
- Ensure operationalstatutory compliance and completion of PPM works on site.
- Deal with reactivesituations and manage incident reports as necessary.
- Manage all P&Lmatters relating to the client contract, billing model and ACW works.
This is a full time, permanent position. (Monday to Friday 40 hrs per week)
Benefits include:-
- 33 days holiday per year inc Bank Holidays
- EmployeeAssistance Programme.
- Recognitionand Reward scheme.
- LifeInsurance 1 X annual salary
- Aviva Digital GP service
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