Retrofit Customer Care Coordinator

Sovereign Network Group is seeking a Customer Care Coordinator to join the Retrofit Delivery team and help provide a warm, efficient customer experience for our retrofit programme.

You will be the first port of call for customer enquiries, handling calls and emails, performing triage, remote diagnostics and case management to ensure issues are resolved safely and professionally. This role supports delivering warmer, safer homes and a high standard of service.

#J-18808-Ljbffr…