2 x Customer Service Executives in Guildford

Are you a Customer Service Champion with excellent communication skills?

Are you passionate about delivering exceptional service and solving customer’s problems?

Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation.

What’s in it for you?

• A great place to work with a fun and supportive environment
• Hybrid role with free parking in Guildford
• Full-time working hours (9am – 5.30pm)
• Opportunity to make a positive impact and be a Brand Ambassador for the organisation
• A rewarding salary of £27,999.16 per annum

Responsibilities:

• Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy
• Identify and assess customers’ needs to ensure satisfaction
• Provide accurate and complete information using the appropriate tools
• Maintain detailed records of customer interactions and process customer accounts
• Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service

Required Skills and Experience:

• Excellent written communication skills with a keen attention to detail
• Customer-focused mindset, always striving to go above and beyond
• Prior experience in a customer service environment is preferred
• Affinity with technical product support is a plus

Join our client’s Customer Service team and enjoy a rewarding role, where you can showcase your customer service skills and make a difference.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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