Customer Service Leader — Build Teams, Deliver Peak Service

Morrisons is seeking a Customer Service Manager to lead by example on every shift, empowering colleagues and delivering outstanding service that makes shoppers feel properly looked after.

Reporting to the Store Manager, you’ll drive store-wide service routines, coach teams, and respond to customer feedback. You’ll build strong relationships across departments to keep checkout and service areas running smoothly. This role emphasizes people development, scheduling, and maintaining high standards.

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