AI CX Project Manager – Hybrid (London/Oxford)

TripAdvisor LLC is seeking an experienced AI Project Manager to lead design, deployment and optimization of AI-powered initiatives within Customer Service Operations. The role sits in the Service Excellence team, collaborating with R&D, Technology, and Data to deliver projects on time and with measurable value for travelers.

You will drive end-to-end delivery, develop AI roadmaps, manage complex multi-stream projects, and ensure governance, compliance, and stakeholder alignment across global

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