Company: B&M Retail
Location: Cheltenham
Job Description:
B&M Retail in Cheltenham is seeking a Customer Service Manager to lead the front-end and ensure a brilliant shopping experience. This hands-on leadership role owns the customer journey from entry to exit, guiding your team to deliver fast, friendly, and efficient service in a busy, high-energy store.
You’ll coordinate cash processes, drive service standards and KPIs, and foster a welcoming store atmosphere.
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Posted: September 21st, 2026