Customer-Centric Service Manager – Housing & Care Leader

Riverside is seeking a Service Manager to lead a team at one of our supported housing services in Romford. You will ensure safe, high‑quality operational management of care and support, putting customers first and empowering staff to deliver outstanding results.

The role is permanent, 30 hours per week (Mon–Fri, 9am–5pm) with a pro rata salary of £39,340.77 per year. You’ll manage performance, reporting, budgets and service delivery while maintaining compliance and focus on continuous

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