Company: United States Digital Space LLC
Location:
Job Description:
United States Digital Space LLC is seeking a Support Operations Analyst to scale AI-powered customer support, optimise the Intercom Fin experience and improve knowledge management. You will own AI content, tune workflows and routing, and ensure readiness for product launches while providing second-line support when needed.
The role emphasizes collaboration with Product, Engineering and Marketing, a proactive approach to incidents, and a focus on improving AI deflection and automation across the
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Posted: September 21st, 2026