Hybrid Public Sector Service Improvement Analyst

Company: Gmca
Apply for the Hybrid Public Sector Service Improvement Analyst
Location: Manchester
Job Description:

GMCA is recruiting a Service Improvement Business Analyst to join the PMO. You will map processes, identify inefficiencies and risks, and help develop practical, evidence-based improvements across GMFRS.

You will gather requirements, define current and future state processes, support option development, and contribute to a prioritised improvement pipeline with clear benefits tracking. The contract is fixed‑term for 2 years with hybrid working in Manchester.

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Posted: September 21st, 2026