Online Ordering & Customer Service Supervisor

Company: Jaflong
Apply for the Online Ordering & Customer Service Supervisor
Location: Sheffield
Job Description:

Jaflong in Sheffield is seeking an experienced Customer Service Supervisor to oversee online ordering and restaurant operations. You will supervise orders from Uber Eats, Just Eat, Deliveroo and the restaurant’s own system, ensuring accuracy and timely fulfilment.

The role requires strong communication, high organisation, and the ability to coordinate with kitchen, delivery staff and management. You will train staff, monitor feedback and help implement improvements to service standards.

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Posted: September 21st, 2026