Rapid Response Care Assistant/Support Worker

Company: Optimo Care Group
Apply for the Rapid Response Care Assistant/Support Worker
Location: Netherton
Job Description:

Choices Homecare are seeking Rapid ResponseCare Assistants/Support Workers for our clients in locations across the Wakefield and Kirklees region.


Rate of Pay: £13.50 per hour


Contract Type: Block paid on shift rotationHours Of Work: 7am – 2pm 16.00pm – 22.00pmDays Of Work: Week 1 Monday Friday Saturday Sunday – Week 2 Tuesday Wednesday Thursday


Why join Choices Homecare


Choices Homecare is part of the Optimo Care Group, supporting people across the UK through compassionate, outcome-focused care. We work closely with local authorities, healthcare providers, and care professionals to deliver high-quality support in the community.


About the Role


A Rapid Response Care/Support Worker should demonstrate compassion, reliability, communication skills, flexibility, observation skills, teamwork, resilience and the ability to work independently in a fast-paced environment.


Key Responsibilities



  • Provide appropriate support to service users during their first call or initial assessment, ensuring their needs, preferences, and circumstances are clearly understood.


  • Gather all relevant information and complete or obtain the necessary documentation and paperwork to support the development and implementation of an effective care plan.


  • Carry out care calls as required during the initial period of service, providing continuity and reassurance until the service user is successfully established on their regular care round.


  • Undertake appropriate risk assessments, identifying potential or immediate risks to service users, staff, and others.


  • Provide personal care, including washing, dressing, toileting and continence support.


  • Support with medication, following prescribed instructions and organisational procedures.


  • Assist with mobility and transfers, using appropriate equipment and safe moving-and-handling techniques.


  • Help with meals, hydration and basic household tasks where required.


  • Provide emotional support and reassurance, particularly during periods of illness, crisis or change.


  • Monitor and report changes in a person’s health, wellbeing or behaviour to the appropriate professional.


  • Work closely with nurses, social workers, occupational therapists, GPs and other health and social-care professionals.


  • Promote independence, dignity, choice and person-centred care.


  • Maintain accurate, confidential records and report incidents or safeguarding concerns promptly.


  • Follow health and safety, infection control, safeguarding and confidentiality policies.


  • Manage changing priorities and work effectively under pressure while maintaining a calm and professional approach.


  • Support people to remain safely at home and, where possible, prevent unnecessary hospital admission or facilitate a safe discharge from hospital.



Essential experience and skills


Level 3 or equivalent in Health and Social Care


At least 2 year experience working in a Health and Social Care environment


Good Written English Skills


Please Note:


This role is not eligible for visa sponsorship. Candidates must have current and valid permission to work in the UK.


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Posted: September 21st, 2026