Scaled CS Manager — Retention & Revenue Growth

Fanvue is hiring a Scaled Customer Success Manager to own retention and revenue outcomes across 500+ creators in a modern, tech-enabled, data-driven model. You will design scalable playbooks, automate lifecycle touchpoints, and monitor cohort signals to preempt churn.

This role is fully remote with optional London office access; you will partner with Product, Support, and Growth to optimise creator outcomes at scale.

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