We are currently seeking a Support Officer to join our team in Darwen. As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence.
You will deliver person-centred, outcome-focused support that empowers customers to develop the skills, confidence and stability needed to sustain safe accommodation and improve their overall wellbeing. Working within accommodation-based schemes or providing floating support, you will manage a varied caseload, responding to both planned support needs and crisis situations with professionalism and compassion.
Together Housing: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link – https://togetherhousing-group.my.canva.site/
Outline of key responsibilities…
- Deliver high-quality, person-centred housing-related support to individuals and families who have experienced homelessness, enabling them to sustain tenancies and move towards full independence.
- Assess individual needs and risks, co-produce support plans, and regularly review progress to ensure goals and outcomes are achieved.
- Provide both planned and responsive support, including during periods of crisis, using early intervention strategies to reduce risk and prevent repeat homelessness.
- Work collaboratively with multi-agency partners including Housing Options teams, Adult Social Care, Children’s Services, health professionals and community organisations to coordinate holistic support.
- Support customers to explore suitable housing options and prepare for move-on accommodation, promoting long-term stability.
- Safeguard individuals and families by identifying and responding to concerns in line with safeguarding procedures.
- Encourage independence by supporting customers to develop life skills including budgeting, tenancy management, maintaining accommodation and accessing employment, education or training.
- Maintain accurate, timely case records including risk assessments, support plans, incident reports and monitoring data in line with GDPR requirements.
We are looking for someone who has…
- A full UK driving license and access to a vehicle (Desirable)
- Experience supporting individuals and families experiencing homelessness or complex disadvantage.
- An awareness of safeguarding
- Strong communication and relationship-building skills
- A compassionate, resilient and proactive approach with the ability to manage a varied caseload.
In return, we are offering the successful candidate in the Support Officer role…
- Starting salary of £25,748
- 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
- Based role in Darwen
- You will be working 8am to 4pm or 10am to 6pm Monday-Friday
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Enhanced DBS check which will be carried out when a conditional offer is made.
INDTHG1
#J-18808-Ljbffr…