Onsite Transaction Services Team Lead & Coach

Harrods in London is seeking an Assistant Manager in the Transaction Services department to lead a team providing first-line support for large and complex transactions. You will coach, guide and develop colleagues to foster expert decision making and ensure compliance and risk protection.

This on-site role involves overseeing service levels, KPIs and overall team performance, delivering motivational daily briefs and handling escalations with efficiency while collaborating with stakeholders

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