Retail Customer Experience Manager – Betting Shops

Entain is investing in a Retail Customer Service Manager to lead shop teams and deliver outstanding customer service across our Ladbrokes & Coral betting shops. You will report to the Shop Manager and help build lasting relationships with customers.

Reporting to the Shop Manager, you will be part of the Shop team, handling bets, cash transactions, and product demonstrations while maintaining high standards. A customer-focused approach and cash handling experience are essential.

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