Customer Service Representative

Customer Service Representative

Loughborough, Onsite

£27,000-£29,000

Full-Time, Permanent

Do you have experience of working within a customer service role whilst also having excellent administration skills?

This is an exciting opportunity to join a growing business based in Loughborough. As the Customer Service Representative you will be first point of contact for all customers ensuring a timely solution is provided to all requirements.

Description of the role:

• Processing customer orders in a timely manner.
• Liaising with customers and dealing with any queries.
• Updating customers with any changes or updates on orders.
• Working closely with the external sales teams regarding orders and enquiries.
• Dealing with initial enquiries and distributing to the relevant teams.
• Ensuring all associated administration is accurate and complete.

About you:

• Experience of working within a Customer Service focussed role.
• Excellent administration skills and comfortable using new systems.
• Able to plan and prioritise own workload.
• Excellent interpersonal and communication skills, able to deal with people at all levels.
• Team working and collaboration skills.

If you’re a customer-focused individual looking to join a growing business where you can develop your skills and build a long-term career, this could be the perfect opportunity for you.

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