Mystery Shopper Ops Coordinator – Hybrid, Growth & Impact

Company: Serve First CX Limited
Apply for the Mystery Shopper Ops Coordinator – Hybrid, Growth & Impact
Location: Milton Keynes
Job Description:

Serve First CX Limited in Milton Keynes is seeking a proactive and highly organised Mystery Shopper Coordinator to oversee our database of mystery shoppers and ensure smooth delivery of programmes. Reporting to the Operations Manager, you will resolve shopper queries, allocate visits, monitor reports, and drive quality across the team.

You will lead our validators, coordinate with the finance team on payments, and collaborate with marketing for recruitment while continuously improving processes

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Posted: September 21st, 2026