Banking Customer Service Specialist – Digital Support

The Coventry Building Society in Barnsley is seeking a customer-focused team member to be the first point of contact for personal and business banking customers. You will support customers in branch and across channels, contributing to our digital transformation journey and ensuring a secure, high-quality service.

Role involves Tue/Wed/Fri 08:30–16:00 and alternate Saturdays 08:30–12:00, meeting team targets, processing customer records accurately, and guiding customers to appointments with the

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