Senior Data & Operations Lead — SLA & Escalations

Equifax in Nottingham is seeking a Senior Operations Specialist to drive SLA performance and standardise best practices within an 8-person operational team. You will partner with DCAs and clients, handle first-line remittance sign-offs, and deputise for the Team Manager when needed.

You’ll contribute to QA and coaching to maintain high morale and delivery quality. The role emphasizes collaboration across internal teams and external clients, with a focus on process ownership and continuous

#J-18808-Ljbffr…