Receptionist / Administration Assistant…

Company: NHS Scotland
Apply for the Receptionist / Administration Assistant…
Location: Paisley
Job Description:

Anchor Mill Medical Practice,4 Saucel Cres,Paisley PA1 1UB

Anchor Mill Medical Practice, Paisley

Are you a friendly, organised and professional individual who enjoys helping people? Would you like to work in a supportive healthcare environment where no two days are the same?

Anchor Mill Medical Practice is a large, well-established GP training practice in Paisley, caring for a diverse patient population. We are looking for a motivated and reliable Receptionist / Administration Assistant to join our welcoming team.

This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and takes pride in providing a high standard of support.

Hours of Work

20 hours per week over 4 days:

  • Monday: 1.30pm – 6.00pm
  • Tuesday: 8.30am – 1.00pm
  • Thursday: 8.30am – 1.00pm
  • Friday: 1.30pm – 6.00pm

Starting salary will be dependent on experience.

About the Role

As part of our front-line administration team, you will play an important role in ensuring patients receive a positive and efficient service. Duties include:

  • Welcoming and assisting patients at reception
  • Answering telephone enquiries professionally and courteously
  • Booking, amending and cancelling appointments
  • Processing prescriptions and incoming correspondence
  • Signposting patients to the most appropriate service
  • Liaising with hospitals and other healthcare providers
  • Supporting a wide range of administrative tasks across the practice

About You

We are looking for someone who:

  • Has excellent communication and interpersonal skills
  • Is confident using IT systems and learning new software
  • Can remain calm and organised in a busy environment
  • Enjoys working as part of a team
  • Demonstrates professionalism and discretion when handling confidential information
  • Has previous experience in a customer service, reception or patient-facing role

Experience in a GP practice or healthcare setting would be advantageous, as would familiarity with Vision and Docman systems, but this is not essential as full training will be provided.

What We Offer

  • A friendly and supportive team environment
  • Full training and ongoing support
  • The opportunity to work within an established GP training practice
  • A varied and rewarding role helping patients access the care they need
  • NHS terms and conditions, including pension and annual leave benefits

Contract Type: Permanent

#J-18808-Ljbffr…

Posted: September 21st, 2026