Customer Care Specialist – Onsite Support & Benefits

MarlowHR Ltd in Birmingham is hiring a Customer Service Representative to provide friendly, efficient support to customers via phone, email or chat. You will resolve inquiries, troubleshoot issues and ensure a positive experience with every interaction.

The role starts at full time, onsite, with 0–2 years’ experience preferred. You’ll process orders, handle returns, update accounts, and escalate complex issues while maintaining accurate records and meeting performance targets.

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