Remote AI Creative Tools Support Specialist

Runway is hiring for a customer support specialist to handle a high volume of tickets across Free, Standard, Pro and Unlimited plans. You will escalate where appropriate, surface patterns to product, and help build self-service content while engaging with a global creator community.

The role emphasizes fast learning, high ownership, and a genuine interest in AI and creative tools. Open to remote candidates across North America and London with office options in major cities.

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