Reservations Team Lead – Multi‑Site Excellence

Dakota Hotel in Manchester City Centre is seeking an experienced reservations professional to join our team as Assistant Head of Reservations. You will lead a multi-site reservations team, maximise revenue from guest bookings, and deliver exceptional service to every guest.

Reporting to the Head of Reservations, you will oversee inquiries from direct channels and third-party platforms, coach the team, and stay up-to-date with packages.

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