Front Office Agent – Ty Hotel Newport

Company: The Celtic Collection
Apply for the Front Office Agent – Ty Hotel Newport
Location: Newport
Job Description:

Department: Front OfficeContract: PermanentPay: £12.72 per hour + fantastic benefitsHours:21.5 per weekLocation: Newport, NP18 2LXReference:REQ6798

Be the Heart of Ty Hotel Newport!

Step into the story at Ty Hotel Newport and becomeone of our legendary Hospitality Heroes! As a Front Office Agent, you’llbe the friendly face and warm welcome that sets the tone for every guest’sstay. If you love making people smile and thrive in a buzzing, supportive team,this is your moment.

What Makes You Our Next Hero?

You’recalm, professional, and always ready with a smile, no matter how busy itgets.You’repassionate about creating memorable guest experiences, from check-in tocheck-out.Youjuggle tasks with ease, keeping the front desk running smoothly and guestshappy.Youshine in a fast-paced, guest-focused environment and love being part of ateam.

What You’ll Do

Greetevery guest with warmth and genuine hospitality, making them feel right athome.Managecheck-ins, check-outs, and group arrivals with efficiency and flair.Shareyour knowledge of The Celtic Collection to help guests make themost of their stay.Leavea lasting impression – every guest, every time.

Why Join Us?

As a valued member of our team, you’ll enjoy:Careerdevelopment from day one, grow your skills and your future.Exclusivediscounts on dining, stays, and leisure membership.Freevirtual GP appointments and a 24/7 wellbeing helpline.NESTpension scheme and staff social club.Regularappreciation events and monthly/year-end awards.

Grow With The Celtic Collection

Here, you’ll be able to say:“I’mequipped, trained, and supported to do my best work.”“I’mproud to be part of The Celtic Collection and recommend it to others.”“Iwork in a friendly, inclusive, and positive environment.”“I’mencouraged to learn, develop, and share my ideas.”“I’mrecognised and valued for what I do, every day.”

Recruitment Info

We may close applications early if we receive a high volumeof interest. All applicants must have the right to live and work in the UK. TheCeltic Collection is proud to be an equal opportunities employer.

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Posted: September 21st, 2026