Night Guest Services Hero – Front Office

The Celtic Collection at The Parkgate Hotel in Cardiff invites a Guest Services Associate – Nights to join its Front Office team. You will greet guests, manage night arrivals and departures, assist with night audit procedures and help ensure a smooth overnight operation.

This permanent full-time role requires hotel or customer service experience, strong communication, IT skills (Opera a plus) and the ability to work independently and calmly through the night.

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