Chet Rock is looking for a confident, personable and fashion-focused Full-Time Sales Assistant to join our team at our Shoreditch store.
We’re looking for someone who genuinely enjoys speaking to people, understands fashion and knows how to turn great customer service into great sales. You’ll be helping customers discover the right products, offering styling and product advice, and creating the friendly, engaging experience we want people to associate with Chet Rock.
This is a hands-on role. As well as selling, you’ll play an important part in keeping the store looking its best and helping with its day-to-day running.
The Role
You’ll be responsible for:
- Welcoming customers and creating a friendly, engaging store environment
- Understanding what customers are looking for and confidently recommending the right products
- Using your fashion and styling knowledge to help customers put together outfits and make purchasing decisions
- Taking initiative to drive sales rather than waiting for customers to approach you
- Building genuine relationships and having good conversations with customers
- Processing sales and operating Shopify POS
- Receiving deliveries, unpacking and checking incoming stock
- Replenishing and putting away stock
- Keeping the shop floor and stock areas organised
- Maintaining high standards of cleanliness and presentation throughout the store
- Helping ensure displays, rails and products are always presented to a high standard
- Supporting the wider team with the general day-to-day running of the store
- Where comfortable, appearing in and helping create social media content for Chet Rock
Who We’re Looking For
We’re looking for someone who is:
- Confident, outgoing and comfortable starting conversations
- Naturally sales-driven and able to recognise opportunities to make a sale
- Genuinely interested in fashion and able to confidently advise customers
- Personable and capable of connecting with a wide range of people
- Proactive — someone who sees what needs doing and gets on with it
- Organised and attentive to detail
- Proud of maintaining a clean, organised and well-presented store
- Reliable and comfortable taking responsibility
- Comfortable working both independently and as part of a small team
- Ideally confident in front of a camera and happy to get involved with brand content
Previous fashion or retail experience would be beneficial, but we’re particularly interested in finding someone with the right personality, initiative and attitude towards sales and customers.
Chet Rock is an independent British menswear brand with our flagship store in the heart of Shoreditch.
We’re building a brand that goes beyond simply selling clothes. Our store is an important part of the Chet Rock identity, giving customers somewhere to discover the collection, interact with the brand and become part of the community around it.
As part of a small and growing team, you’ll have the opportunity to get involved in more than traditional retail and play a genuine role in how customers experience Chet Rock.
Location: Shoreditch, London
Position: Full-Time
If you’re passionate about fashion, confident with people and enjoy the challenge of making a sale, we’d love to hear from you.
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