Overview
This leading real estate and property services group is seeking a Business Improvement Manager to drive excellence across a diverse national portfolio. This is a rare opportunity to shape the future of FM delivery in a dynamic, fast-growing organisation known for its entrepreneurial approach. You’ll lead the transformation of facilities services – bringing FM services in-house – across commercial offices, shopping centres, business parks, and public realm spaces. This role offers the chance to influence strategy, lead high-performing teams, and implement cutting-edge solutions that redefine service standards.
Base pay range
This range is provided by Andersen James Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Lead and optimise FM service delivery across a national portfolio.
- Ensure compliance with health & safety and environmental standards.
- Manage budgets, contracts, and supplier relationships.
- Develop and implement SOPs and performance frameworks.
- Champion innovation and continuous improvement.
- Build strong stakeholder relationships and drive customer satisfaction.
- Support business growth through scalable systems and service models.
What you’ll bring
- 5+ years’ FM experience (TFM and Soft FM).
- Proven success in multi-site performance management and service improvement.
- Strong leadership, commercial awareness, and stakeholder engagement skills.
- Proficiency in FM systems (e.g., CAFM/IWMS) and Microsoft Office.
- A proactive, resilient mindset with a passion for excellence.
Why apply?
- This is a chance to shape the future of FM in a company that values ownership, innovation, and action.
- You’ll be empowered to make decisions, challenge convention, and deliver real impact.
If this sounds like it could be of interest please get in touch directly or click Apply!
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Facilities Services
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