Information Technology Support Engineer

We’re working with a growing trading firm expanding its trading desks in London, and they’re looking for an IT Support Engineer to support this growth and play a key role in shaping the front-office technology environment.

This is a hands‑on role where you’ll be the go-to person for traders and business users, ensuring a seamless, high‑performance desktop and trading experience.

What you’ll be doing:

• Act as the primary point of contact for all IT support across the trading floor
• Provide support for enterprise and trading applications
• Manage and support IPC/Turret (trader voice) infrastructure
• Oversee end‑user technology including phones, printers, video conferencing, and security systems
• Help build out and scale new trading desks, ensuring technology is fit for purpose
• Analyse and recommend improvements for user-facing technologies
• Coordinate with wider IT teams on desktop builds, VPNs, and infrastructure delivery
• Maintain and evolve the internal IT knowledge base/wiki

What we’re looking for:

• Strong experience in IT support within a fast‑paced environment (financial services or trading is a plus)
• Exposure to trading floor technologies or front‑office support
• Solid understanding of Windows environments, end‑user support, and infrastructure basics
• Experience with turret/voice systems is highly desirable
• Proactive, personable, and confident supporting senior stakeholders

Day rate £400+ (Inside IR35) (dependent on experience)

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