Customer Success Leader: Retention & Growth

S&P Global is seeking an experienced Customer Success Team Lead to build and develop a high-performing team across With Intelligence verticals. You will coach and develop Customer Success Managers, own team performance and help establish the processes and standards required to deliver strong commercial results.

You will work closely with Account Management, Sales, Product and Marketing to improve adoption, retention, GRR, NRR and customer satisfaction while leading by example in a fast-paced

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