Head of IT Support & Service Transformation

The University of Southampton’s iSolutions invites applications for a Head of IT Support, a high-profile leadership role overseeing IT Support across the university. You will lead managers and technical professionals in Service Desk, Tech Hubs, Outreach and AV support, setting priorities and driving a culture of accountability and service excellence.

Reporting to the Deputy Director, you will balance operational delivery with long-term service development, use data and customer insight to

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