Senior Network Support Engineer — Global Escalation SME

Amazon’s eero Support Engineering team in London is seeking a Sr. Network Support Engineer to join a global, high-visibility group that resolves complex networking issues for customers and fleet.

You will act as SME across product, engineering, and CX, driving root-cause analysis and scalable improvements. The role includes on-call rotation, occasional visits to customer sites, and up to 35% travel internationally.

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