Program Manager

• Create, optimize, and drive structured schedules and milestone program plans across product releases, launch teams, and programs




• Set and meet deadlines with quality deliverables, adapting plans to changing data or conditions




• Hold program team members accountable for commitments, milestones, resources, and deliverables




• Anticipate, identify, document, and manage program risks, including mitigation and contingency plans




• Communicate risks and updates to stakeholders and senior management




• Identify program dependencies and track and report progress




• Analyze business and technical trade-offs and drive consensus on recommendations




• Frame communications and discussions for intended audiences




• Ensure appropriate program documentation exists and is broadly communicated




• Create and communicate actionable success criteria, objectives, and requirements




• Facilitate program team meetings to update status and resolve issues




• Drive quality results through team interaction, cross-group collaboration, and ownership of initiative success

Requirements

• Strong planning acumen and ability to prioritize effectively




• Exceptional communication skills, including presenting to executives and cross-functional leaders




• Analytical and strategic thinking skills




• Sound decision-making ability in ambiguous situations




• Highly organized and detail-oriented




• Strong leadership presence and ability to motivate teams, resolve conflict, and foster accountability




• Resilient and adaptable in fast-paced, evolving environments with distributed teams




• Ability to coach and develop talent




• Experience delivering complex IT programs across infrastructure, cloud, networking, security, workplace technology, or enterprise applications




• Experience managing technical dependencies, environments, release schedules, migrations, upgrades, and service transition activities




• Ability to interpret technical concepts and translate them into business-focused communications and decisions




• Experience working with geographically dispersed technical teams and third-party vendors




• 3+ years’ experience in a software development or technology-driven environment




• 8+ years’ experience delivering complex IT programs within enterprise environments




• Experience working with Product and Engineering teams is highly beneficial




• Ideally experience utilizing JIRA for Program Management




• BA/BS in Business, Computer Science, Engineering, Information Systems, or a related area, or equivalent program/program management experience




• PMP or PRINCE2 certification is highly desired

Core Competencies

Demonstrates strong planning acumen and exceptional communication skills, with a proven ability to deliver complex IT programs across various domains. Capable of managing technical dependencies and fostering accountability within distributed teams while adapting to fast-paced environments.

Highest-signal resume keywords

• Program Management




• Complex IT Program Delivery




• JIRA Utilization




• Leadership and Team Motivation




• Analytical and Strategic Thinking

Hard Skills

• Program Planning




• Risk Management




• Technical Dependency Management




• Business and Technical Trade-off Analysis
  
• Program Documentation




• Success Criteria Development




• Release Schedule Management




• Service Transition Activities




• Cloud Technology




• Networking

Soft Skills

• Exceptional Communication




• Organizational Skills




• Conflict Resolution




• Adaptability




• Coaching and Talent Development

Certifications & Qualifications

• PMP




• PRINCE2

Industry Keywords

• IT Programs




• Software Development




• Technical Environments




• Cross-Functional Collaboration




• Stakeholder Communication

Tools & Technologies

• JIRA




• Enterprise Applications




• Workplace Technology




• Cloud Infrastructure




• Security Systems

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